Terms and Conditions

1.      General

By registering an account on our APP, you agree to have understood and accepted the following Terms and conditions (the “Terms”)

You understand and acknowledge that the games and any other services provided on the APP are for entertainment purposes only. Any use of APP for any other purposes or intentions is strictly prohibited, and you acknowledge that your interest in the games and other services provided by us is of a personal nature.

From time to time, certain provisions of Terms of use may change and will be updated accordingly. You will be notified in advance of any substantial changes to the Terms of use. It is your responsibility to check and accept the changes before they take effect.

2.      Opening an Account

You can register only one player account for use on all our products. Should we find that you have opened multiple accounts, all but one will be disabled. We will investigate the reason for the opening of the extra accounts before deciding how to treat any accumulated funds. Funds deposited in breach of these Terms may be forfeited.

You must register personally and not sell, transfer and / or acquire accounts to / from other players. Neither must you transfer funds between player accounts.

Should you register and use our services in violation of these Terms, your account will be closed immediately, winnings forfeited, and any remaining balance that may be refunded will be subject to administration and processing fees.

We will carry out a “Identification Verification” procedure to positively identify players according to the requirements laid out by the relevant regulatory authorities for use of the APP. You must provide valid official documents such as proof of identity with a photo and proof of address any other documentation that we will need to confirm the correctness of the information you provided in connection with your registration.

3.      Accessing Your Account

Phone number entered on registration will become your unique account login, and you can enter your own personal password using letters and numbers for additional security.

You should be the only person to access your account. We have the right to close your account and retain its balance should we suspect that it is being used or controlled by another person, or being used in a fraudulent manner.

We’re not responsible for any losses incurred by a third party on your account. Should you suspect that a third party has obtained access to your account, inform us immediately and assist us in any subsequent investigation.

We will report any suspicious transactions or cases of fraud to the relevant authorities, and we reserve the right to fully cooperate with these authorities in any investigation of fraudulent or criminal activity associated with your player account. We may allow them to inspect player account data for the purposes of further investigation and final ruling.

4.      Payment

You may cash in by using any of the payment methods prescribed by RG Game from time to time. You acknowledge that RG Game is entitled to collect payments from you on behalf of Third Party Vendors.

5.      Privacy Policy

The information that you provide to us will be processed in accordance with our Privacy Policy.

6.      Errors

We’ll inform you of any errors as soon as possible.

7.      Customer Support

Our customer support is available to assist you and receive any queries you may have.

RG Game reserves the right to alter, modify, add to or otherwise vary these Terms and Conditions from time to time, and in such manner as deems appropriate. You shall be bound by the terms and conditions so amended. In any event, if you continue to use the Service after such notice, you shall be deemed to have accepted the amendments.